Booking privacy

MBAD uses the contact details, service address, optional neighborhood, vehicle choices and preferred day you submit to prepare your quote, respond to your request and plan service. A preferred day is not a confirmed appointment.

Your service address is saved as entered. This booking form does not send your address to Google for suggestions or verification.

Condition answers and uploaded vehicle photos help us assess the work before service. Photos are stored privately with your request and are not included in general analytics. Please avoid including people, documents or valuables in photos.

Unsubmitted photo uploads expire after 7 days. Photos attached to a submitted request expire 90 days after submission. Access stops at expiry, and a daily cleanup removes expired photo files. The request record remains for customer service and business operations without the photo file. A photo submitted again within its upload session is kept for 90 days from its latest submission.

We store submitted requests for customer service and business operations. We keep address and contact details out of general booking analytics. Booking analytics record selections, estimated prices and completion events. Campaign information is attached to the request to identify how customers found MBAD.

You may ask MBAD to correct or remove your contact details by calling or texting 843 424 7948.

When you choose “Text my request to Joe,” your device opens its messaging app with your summary. Press Send in that app to notify Joe by text. Saving the request alone does not send a text. Your carrier’s messaging terms apply.